# Krak Card - Digital Wallet Provisioning Unavailable

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 1h 22m
- started 2026-05-20 10:02 UTC
- id: DWN-e83ea18680
- Official page: https://stspg.io/l9vrbgn45397

## Updates from Kraken
### 2026-05-20 10:02 UTC: investigating
We are aware of an issue affecting the ability to add Krak Card to Apple Wallet and Google Wallet. We have identified that this is caused by a disruption with an upstream service provider and are actively monitoring for resolution.
Card transactions and 3D Secure (3DS) authentication are not affected and continue to operate normally.
We will provide a further update once we have more information.

### 2026-05-20 10:48 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-20 11:24 UTC: resolved
This incident has been resolved.

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