# Connectivity Issues - Historical Balance & Transactions Display Issue Across Multiple Platforms

- Provider: [Kraken](https://down.guide/kraken)
- Level: confirmed
- Impact: Degraded
- lasted 1h 9m
- started 2026-04-21 08:48 UTC
- Website, Kraken App
- id: DWN-f00ed9df90
- Official page: https://stspg.io/mxwm5ysryq2t

## Updates from Kraken
### 2026-04-21 08:48 UTC: investigating
We are investigating an issue affecting historical balances and transaction visibility across multiple platforms. Clients may experience errors or increased latency when attempting to view historical balances, and newly completed transactions may appear with a delay. We are working to restore normal performance.

### 2026-04-21 09:24 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-21 09:58 UTC: resolved
This incident has been resolved.

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