# Issue with upstream provider

- Provider: [Lattice](https://down.guide/lattice)
- Level: confirmed
- Impact: Degraded
- lasted 39m
- started 2025-09-09 18:49 UTC
- Lattice Application
- id: DWN-0751af2663
- Official page: https://stspg.io/45dktgfkgfsj

## Updates from Lattice
### 2025-09-09 18:49 UTC: investigating
Our upstream provider, Cloudflare, is currently experiencing an issue which is affecting Lattice site performance and may result in Something Went Wrong errors across the site.
We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

### 2025-09-09 19:07 UTC: identified
A fix is being implemented by our upstream provider. We are continuing to monitor traffic and await further updates from our provider.

### 2025-09-09 19:09 UTC: monitoring
Error rates have returned to normal and Lattice performance is stable. We are continuing to monitor for confirmation from Cloudflare that the issue is fully resolved.

### 2025-09-09 19:28 UTC: resolved
We have received confirmation from Cloudflare that this incident is fully resolved.

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