# Error when exporting Engagement PowerPoint slides

- Provider: [Lattice](https://down.guide/lattice)
- Level: confirmed
- Impact: Degraded
- lasted 1h 47m
- started 2026-02-12 22:00 UTC
- Lattice Application
- id: DWN-2c9616df88
- Official page: https://stspg.io/lvtph3zydzfh

## Updates from Lattice
### 2026-02-12 22:00 UTC: investigating
We are currently investigating an issue that prevents admins from exporting PowerPoint slides from Engagement survey results.

### 2026-02-12 22:10 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-02-12 23:46 UTC: resolved
This incident has been resolved.

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