# AI Agent intermittently not responding to requests

- Provider: [Lattice](https://down.guide/lattice)
- Level: confirmed
- Impact: Degraded
- lasted 1h 43m
- started 2026-03-26 20:35 UTC
- Lattice Application
- id: DWN-6e08f1c5d9
- Official page: https://stspg.io/0pt0pq8qz03h

## Updates from Lattice
### 2026-03-26 20:35 UTC: investigating
We are experiencing an intermittent issue where the OpenAI model is not responding to requests, which is impacting the Lattice Agent. As a result, users may notice that the Agent occasionally does not respond to requests. We are currently investigating this issue.

### 2026-03-26 20:48 UTC: identified
A solution has been identified and a fix is being implemented.

### 2026-03-26 22:18 UTC: resolved
This incident has been resolved.

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