Errors selecting Employees in Compensation Cycle Setup

What to do

• Check whether you use Lattice Lattice Application. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 47m it lasted.

  Anything that failed between 2025-07-16 18:13 UTC and 2025-07-16 20:00 UTC may need a replay.

• Subscribe to Lattice's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=lattice works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lattice 4

1. investigatingJul 16, 2025, 6:13 PM UTC

   Compensation product: admins are receiving an error when selecting all employees in Step 3 (Employees) of Compensation Cycle setup. Lattice team is investigating.

   provider

2. identifiedJul 16, 2025, 6:27 PM UTC

   Our team has confirmed that this error occurs only when taking bulk actions on Step 3 (Employees) of Compensation Cycle Setup. We encourage users to utilize the "Upload Eligibility" option as an alternate method of setting employee participant status for the time being as we continue to work on a full resolution.

   provider

3. identifiedJul 16, 2025, 7:32 PM UTC

   Our team is continuing to work on a resolution.

   provider

4. resolvedJul 16, 2025, 8:00 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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