- Level
- confirmed
- Worst impact
- Degraded
- Components
- Lattice Application
- Down Index
- 30of 100
What to do
Check whether you use Lattice Lattice Application. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 15m it lasted.
Anything that failed between 2025-10-20 10:11 UTC and 2025-10-20 13:26 UTC may need a replay.Subscribe to Lattice's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=lattice works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Lattice 2
- monitoring
We're aware of AWS outages that are affecting many third party services. While Lattice isn't directly affected, some of our downstream providers are experiencing downtime, including our support platform for live chat. Our Engineering Team is actively investigating the effects of this downtime on our services. For immediate support, please email customercare@lattice.com.
provider
- resolved
Full access to live chat with Customer Care has been restored. Our Engineering Team will be continuing to investigate the possible effects of the downtime on our services.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9e40848316
Is Lattice still down?
No, this incident was resolved 2025-10-20 13:26 UTC. For Lattice's live state, see https://down.guide/lattice.
How long did it last?
3h 15m, from 2025-10-20 10:11 UTC to 2025-10-20 13:26 UTC, by the times Lattice posted.
What was affected?
Lattice named Lattice Application.
What caused it?
Lattice hasn't published a root cause. If it does, it shows here.
Where does this come from?
Lattice's official status page, https://status.lattice.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.