# Lattice incident history

- **Lattice**: [Investigating performance issues](https://down.guide/lattice/DWN-3c784feab0) (Degraded; lasted 3h 30m; started 2026-10-05 15:37 UTC; Lattice Application)
- **Lattice**: [Admin Compensation Cycle Recommendations page showing "Something Went Wrong" error](https://down.guide/lattice/DWN-7063f261fa) (Partial outage; lasted 1h 54m; started 2026-08-21 16:30 UTC; Lattice Application)
- **Lattice**: [Lattice AI Agent and Evidence-Based Reviews generation errors](https://down.guide/lattice/DWN-5181677df0) (Degraded; lasted 0m; started 2026-08-20 20:23 UTC)
- **Lattice**: [Issues sending email and Slack notifications](https://down.guide/lattice/DWN-23dd600056) (Degraded; lasted 2m; started 2026-08-18 21:32 UTC; Lattice Application)
- **Lattice**: [Issues logging in and completing actions in Lattice](https://down.guide/lattice/DWN-01e6a6db80) (Degraded; lasted 0m; started 2026-08-14 19:32 UTC)
- **Lattice**: [Automated Review Cycle Schedule Delays](https://down.guide/lattice/DWN-e5bd1e58b9) (Partial outage; lasted 4h 19m; started 2026-08-10 13:39 UTC; Lattice Application)
- **Lattice**: [Slack Settings Deactivated for Some Users](https://down.guide/lattice/DWN-043e54497c) (Degraded; lasted 1h 36m; started 2026-08-06 23:14 UTC; Lattice Application)
- **Lattice**: [Issues saving Default role Field-Level Permissions](https://down.guide/lattice/DWN-9bc957dbe0) (Degraded; lasted 16h 37m; started 2026-08-05 03:37 UTC; Lattice Application)
- **Lattice**: [Issue with upstream provider](https://down.guide/lattice/DWN-0d9f0a21b3) (Degraded; lasted 0m; started 2026-07-24 11:46 UTC)
- **Lattice**: [Issue ending goals as complete or incomplete](https://down.guide/lattice/DWN-62eb598d6d) (Degraded; lasted 0m; started 2026-06-08 12:54 UTC)
- **Lattice**: [Login and page loading issues](https://down.guide/lattice/DWN-d4e26fc9a0) (Degraded; lasted 1h 17m; started 2026-05-05 09:45 UTC; Lattice Application)
- **Lattice**: [Intercom Chat Bot down](https://down.guide/lattice/DWN-9c3b9787c2) (Degraded; lasted 1h 1m; started 2026-04-14 12:59 UTC; Lattice Application; us)
- **Lattice**: [Some admins may see errors on the Results of a Review Cycle.](https://down.guide/lattice/DWN-2641dbc6cd) (Degraded; lasted 2h 3m; started 2026-04-09 01:49 UTC; Lattice Application)
- **Lattice**: [Something Went Wrong errors on Goals pages](https://down.guide/lattice/DWN-706321d03d) (Partial outage; lasted 1h 38m; started 2026-04-08 16:48 UTC; Lattice Application)
- **Lattice**: [Shared review packets showing calibrated score](https://down.guide/lattice/DWN-893b3833af) (Degraded; lasted 2h 19m; started 2026-03-26 22:49 UTC; Lattice Application)
- **Lattice**: [AI Agent intermittently not responding to requests](https://down.guide/lattice/DWN-6e08f1c5d9) (Degraded; lasted 1h 43m; started 2026-03-26 20:35 UTC; Lattice Application)
- **Lattice**: [Review packets showing pre-calibrated scores](https://down.guide/lattice/DWN-9a0032ead0) (Degraded; lasted 3h 9m; started 2026-03-25 23:17 UTC; Lattice Application)
- **Lattice**: [Lattice Latency / Failure to load pages](https://down.guide/lattice/DWN-b1872279e1) (Degraded; lasted 0m; started 2026-03-24 14:05 UTC)
- **Lattice**: [Issue with upstream provider](https://down.guide/lattice/DWN-6c1b72829b) (Degraded; lasted 0m; started 2026-02-26 14:58 UTC)
- **Lattice**: [Error when exporting Engagement PowerPoint slides](https://down.guide/lattice/DWN-2c9616df88) (Degraded; lasted 1h 47m; started 2026-02-12 22:00 UTC; Lattice Application)
- **Lattice**: [Issue with upstream provider](https://down.guide/lattice/DWN-866fe34364) (Partial outage; lasted 55m; started 2026-02-02 21:34 UTC; Lattice Application)
- **Lattice**: [Live Chat Interruption](https://down.guide/lattice/DWN-79fbf74f53) (Degraded; lasted 1h 33m; started 2026-01-09 20:10 UTC; Lattice Application; us)
- **Lattice**: [Issue with upstream provider](https://down.guide/lattice/DWN-d7e3c189f3) (Major outage; lasted 14m; started 2025-12-05 09:16 UTC; Lattice Application)
- **Lattice**: [Error when downloading review packets](https://down.guide/lattice/DWN-73e3e26ee1) (Degraded; lasted 45m; started 2025-12-04 01:04 UTC; Lattice Application)
- **Lattice**: [Lattice notifications delayed](https://down.guide/lattice/DWN-4e02093520) (Degraded; lasted 41m; started 2025-11-18 14:24 UTC; Lattice Application)
- **Lattice**: [MS Teams Notifications Failed to Send](https://down.guide/lattice/DWN-72503101da) (Degraded; lasted 0m; started 2025-11-03 20:40 UTC)
- **Lattice**: [Issue with downstream providers](https://down.guide/lattice/DWN-9e40848316) (Degraded; lasted 3h 15m; started 2025-10-20 10:11 UTC; Lattice Application)

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