Elevated error rates in the LaunchDarkly application

What to do

• Check whether you use LaunchDarkly Web app (app.launchdarkly.com). Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 18h 55m it lasted.

  Anything that failed between 2026-10-02 14:10 UTC and 2026-10-03 09:05 UTC may need a replay.

• Subscribe to LaunchDarkly's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=launchdarkly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LaunchDarkly 4

1. identifiedOct 2, 2026, 2:10 PM UTC

   We're investigating elevated error rates affecting the LaunchDarkly web application and API. Some requests may fail or time out intermittently, including custom role management. We'll share an update as we learn more.

   provider

2. identifiedOct 2, 2026, 5:29 PM UTC

   Identified. We've identified the cause of the elevated error rates and are working on a fix. Customers may still be unable to list, search, or assign custom roles; existing roles continue to be enforced. Most other features are operating normally, though some requests may fail intermittently. We'll share another update as recovery progresses.

   provider

3. monitoringOct 3, 2026, 1:26 AM UTC

   Monitoring. We've applied a fix and error rates have returned to normal, including custom role listing, search, and assignment. We're continuing to monitor while we complete recovery work.

   provider

4. resolvedOct 3, 2026, 9:05 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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