# Verification emails not being sent

- Provider: [LaunchDarkly](https://down.guide/launchdarkly)
- Level: confirmed
- Impact: Degraded
- lasted 1h 19m
- started 2026-07-06 14:33 UTC
- Emails and notifications
- id: DWN-f6b0531195
- Official page: https://stspg.io/68ggsmfb0zjn

## Updates from LaunchDarkly
### 2026-07-06 14:33 UTC: investigating
Some customers are not receiving account verification emails. Our team is actively working to mitigate this issue.

### 2026-07-06 14:45 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-06 15:52 UTC: resolved
This incident has been resolved.

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