Intermittent issues impacting candidate pipeline page

What to do

• Check whether you use Lever Hire in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h it lasted.

  Anything that failed between 2026-01-20 16:52 UTC and 2026-01-20 19:51 UTC may need a replay.

• Subscribe to Lever's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=lever works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lever 3

1. investigatingJan 20, 2026, 4:52 PM UTC

   We are currently investigating an issue that is intermittently affecting the candidate pipeline tab in Lever. Issues impacting access to the hire.lever.co/candidates were noticed around 8 am Pacific time. Users may intermittently experience 500 errors when navigating to the candidate pipeline page. Our Engineering teams are actively working to resolve this as soon as possible.

   provider

2. monitoringJan 20, 2026, 5:13 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

3. resolvedJan 20, 2026, 7:51 PM UTC

   The issue with 500 errors for some users accessing the 'candidates' tab has been resolved. The incident occurred from 8 am Pacific time until 9 am Pacific time. No further action will be required from impacted users to have restored functionality. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

   provider

Corrections

None so far.

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