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Lever

Intermittent issues impacting Lever Hire

Major outage Lasted 1h 21m · started · Lever's page

Level
confirmed
Worst impact
Major outage
Components
Hire
Regions
us
Down Index
44of 100

What to do

  • Check whether you use Lever Hire in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 21m it lasted.

    Anything that failed between 2025-07-31 16:19 UTC and 2025-07-31 17:40 UTC may need a replay.
  • Subscribe to Lever's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=lever works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lever 4

  1. investigating

    We are currently investigating an issue that is intermittently affecting the Lever platform. Issues impacting hire.lever.co were noticed around 9:10 am Pacific time. Users may intermittently experience 500 errors when attempting to access Lever. Our Engineering teams are actively working to resolve this as soon as possible.

    provider

  2. monitoring

    A fix has been implemented for the issue causing 500 errors. Customers should now be able to access the candidate pipelines as well as the postings pages in Lever. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

    provider

  3. resolved

    The issue where 500 errors were populating when attempting to access Lever has been resolved. The incident occurred from 9:10 am Pacific time through approximately 9:30 am Pacific time. Currently, full access to the Lever platform should be restored. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

    provider

  4. postmortem

    A database issue caused profile-related disruptions for approximately 50% of users. The incident lasted around 2 hours and was resolved by restarting the affected systems. To help prevent future occurrences, we’re updating system settings, improving monitoring, and optimizing backend processes.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5f806f0b43

Is Lever still down?

No, this incident was resolved 2025-07-31 17:40 UTC. For Lever's live state, see https://down.guide/lever.

How long did it last?

1h 21m, from 2025-07-31 16:19 UTC to 2025-07-31 17:40 UTC, by the times Lever posted.

What was affected?

Lever named Hire in us.

What caused it?

Lever hasn't published a root cause. If it does, it shows here.

Where does this come from?

Lever's official status page, https://status.lever.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.