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Lever

Incorrect counts for candidates in pipeline stages

Partial outage Lasted 7d 1h · started · Lever's page

Level
confirmed
Worst impact
Partial outage
Components
Hire, Hire
Down Index
34of 100

What to do

  • Check whether you use Lever Hire, Hire. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7d 1h it lasted.

    Anything that failed between 2026-01-05 17:00 UTC and 2026-01-12 18:26 UTC may need a replay.
  • Subscribe to Lever's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=lever works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lever 5

  1. investigating

    On 1/5/2025 at approximately 7am PST/PDT We were made aware of an issue where the Lever UI is showing incorrect counts for candidates in pipeline stages across multiple customer accounts. We are currently investigating the issue and will provide updates as soon as possible.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    We have identified that candidate profile changes stopped indexing around 12:00am PST/PDT on 1/5/2025 due to a service outage. The service was brought back online at approximately 11:20am PST/PDT on 1/6/2025 and new changes should be indexed correctly moving forward. We are working on a complete fix to update the affected profile data for the backlog of changes that occurred since 12:00am PST/PDT on 1/5/2025. New updates will be provided as we continue to remediate the issue.

    provider

  4. monitoring

    A fix has been implemented to backfill affected candidate profile data from 12am PST/PDT on 1/5/2025 until 11:20am PST/PDT on 1/6/2025. All counts for candidates in pipeline stages and profile data should be reflected correctly now. We are continuing to monitor the effectiveness of the fix. A Root Cause Analysis (RCA) will be published when available.

    provider

  5. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-662da2df35

Is Lever still down?

No, this incident was resolved 2026-01-12 18:26 UTC. For Lever's live state, see https://down.guide/lever.

How long did it last?

7d 1h, from 2026-01-05 17:00 UTC to 2026-01-12 18:26 UTC, by the times Lever posted.

What was affected?

Lever named Hire, Hire.

What caused it?

Lever hasn't published a root cause. If it does, it shows here.

Where does this come from?

Lever's official status page, https://status.lever.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.