Google Cloud Services Down - Pillar Impacted

What to do

• Check whether you use Lever in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 16h 4m it lasted.

  Anything that failed between 2025-06-12 18:45 UTC and 2025-06-13 10:49 UTC may need a replay.

• Subscribe to Lever's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=lever works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lever 3

1. identifiedJun 12, 2025, 6:45 PM UTC

   An issue has been identified where there appears to be an outage with Google Cloud Services, Pillar is impacted. https://status.cloud.google.com

   provider

2. resolvedJun 13, 2025, 10:49 AM UTC

   This incident has been resolved.

   provider

3. postmortemJun 19, 2025, 1:46 PM UTC

   On June 12, 2025, between 10:51 AM and 1:36 PM PT, Pillar experienced a service outage due to a widespread disruption within Google Cloud Platform \(GCP\), our cloud infrastructure provider. During this time, customers were unable to access the Pillar web application \([app.pillar.hr](http://app.pillar.hr)\), and Pillar integrations within Jobvite and Lever were also unavailable. The issue was caused by a global outage affecting GCP services, which directly impacted the infrastructure Pillar relies on to remain accessible. While our team closely monitored the situation, resolution was dependent on GCP restoring its services. Once the platform-wide issue was resolved, Pillar services recovered automatically. Our team also proactively reviewed the impacted period and worked to recover and restore any affected interviews where possible. However, due to the nature of the outage, we were unable to capture data from some interviews that were scheduled during the downtime. To improve our response to future incidents, we are integrating Pillar monitoring and alerting into Employ’s centralized Incident Response system and evaluating additional strategies to improve platform resilience. Moving forward, customers can view live system availability and updates anytime at [https://status.pillar.hr/](https://status.pillar.hr/). We sincerely apologize for the disruption and appreciate your continued trust in us. If you have any questions, please don’t hesitate to reach out.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.