API key generation issues in EU data center

What to do

• Check whether you use Lever Integration API & Webhooks in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 8m it lasted.

  Anything that failed between 2026-04-17 17:45 UTC and 2026-04-17 18:53 UTC may need a replay.

• Subscribe to Lever's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=lever works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lever 2

1. investigatingApr 17, 2026, 5:45 PM UTC

   We are currently investigating an issue preventing new API keys from being generated in our EU environment (EUDC). Impact: Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments remain unaffected at this time. Updates to follow shortly

   provider

2. resolvedApr 17, 2026, 6:53 PM UTC

   This incident has been resolved. Impact Summary: Customers may have had an issue preventing new API keys from being generated in our EU environment (EUDC). Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments were unaffected An RCA will be provided within 7-10 business days if applicable.

   provider

Corrections

None so far.

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