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Lever

Lever - Resume Parsing Outage

Partial outage Lasted 21h 14m · started · Lever's page

Level
confirmed
Worst impact
Partial outage
Components
Amazon Web Services
Regions
us, us-east-1
Down Index
41of 100

What to do

  • Check whether you use Lever Amazon Web Services in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 21h 14m it lasted.

    Anything that failed between 2025-10-20 14:54 UTC and 2025-10-21 12:08 UTC may need a replay.
  • Subscribe to Lever's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=lever works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lever 4

  1. identified

    Due to the widespread AWS outage, we are experiencing intermittent issues with our resume parsing services. We will provide updates as soon as they become available.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. identified

    Although AWS has made significant progress in their recovery efforts, our resume parsing vendor continues to experience residual issues. As a result, users may still encounter intermittent disruptions with our resume parsing services. We are actively monitoring the situation and will provide further updates as they become available.

    provider

  4. resolved

    Early on October 20, 2025, Amazon Web Services (AWS) experienced a major outage in its US-EAST-1 (Northern Virginia) region, resulting in widespread disruptions across numerous platforms. Employ Services, along with several of our third-party vendors, were impacted by this outage, leading to intermittent functionality issues and periods of inaccessibility across our systems. The issue has since been resolved, and our teams continue to actively monitor for any residual effects to ensure full platform stability.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9112f930cb

Is Lever still down?

No, this incident was resolved 2025-10-21 12:08 UTC. For Lever's live state, see https://down.guide/lever.

How long did it last?

21h 14m, from 2025-10-20 14:54 UTC to 2025-10-21 12:08 UTC, by the times Lever posted.

What was affected?

Lever named Amazon Web Services in us, us-east-1.

What caused it?

Lever hasn't published a root cause. If it does, it shows here.

Where does this come from?

Lever's official status page, https://status.lever.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.