Candidate count and search issue

What to do

• Check whether you use Lever Hire in eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 57m it lasted.

  Anything that failed between 2025-05-05 15:46 UTC and 2025-05-05 17:42 UTC may need a replay.

• Subscribe to Lever's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=lever works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lever 3

1. identifiedMay 5, 2025, 3:46 PM UTC

   We've identified the root cause of the issue affecting candidate searchability and pipeline count accuracy, and we're actively working on a fix. We'll share additional updates as soon as a resolution is in place.

   provider

2. monitoringMay 5, 2025, 4:45 PM UTC

   A fix for the issue causing candidate searchability and pipeline count inaccuracy has been implemented. Customers should see no issues when searching for candidates or inaccurate pipeline counts. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

   provider

3. resolvedMay 5, 2025, 5:42 PM UTC

   The issue where candidate searchability and pipeline count issues that were affecting customers with instances in our EU database has been resolved. The incident occurred from April 28, 2025 @3 PM EST to May 5, 2025 1:15 PM EST. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.