# Errors Ingesting Span Data

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Degraded
- lasted 1h 29m
- started 2022-02-04 18:39 UTC
- US - Trace Assembly, US - Trace Statistics, US - Explorer
- us
- id: DWN-00604819b7
- Official page: https://stspg.io/kdkp9v62ksy7

## Updates from ServiceNow Cloud Observability
### 2022-02-04 18:39 UTC: investigating
We are currently investigating this issue.

### 2022-02-04 19:31 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-02-04 20:07 UTC: resolved
This incident has been resolved.

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