# Alert webhook notifications are failing for some customers

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Degraded
- lasted 15h 46m
- started 2023-06-28 00:39 UTC
- US - Streams Alerting
- us
- id: DWN-0a1caa4e5d
- Official page: https://stspg.io/wfrg3l61c27b

## Updates from ServiceNow Cloud Observability
### 2023-06-28 00:39 UTC: investigating
We are currently investigating this issue.

### 2023-06-28 00:56 UTC: investigating
We are continuing to investigate this issue.

### 2023-06-28 01:26 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-06-28 16:25 UTC: resolved
This incident has been resolved.

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