# Failure to ingest streams data

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Degraded
- lasted 3h 40m
- started 2022-08-01 15:41 UTC
- US - Trace Assembly, US - Trace Statistics
- us
- id: DWN-0a295eedad
- Official page: https://stspg.io/ntrcqywhqh5g

## Updates from ServiceNow Cloud Observability
### 2022-08-01 15:41 UTC: investigating
We are having issues ingesting streams data. Timeseries data may be incomplete / delayed, and trace assembly will also be affected.

### 2022-08-01 16:54 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-08-01 17:04 UTC: monitoring
We are continuing to monitor for any further issues.

### 2022-08-01 19:21 UTC: resolved
This incident has been resolved.

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