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ServiceNow Cloud Observability

Telemetry ingest severely degraded (spans, logs, metrics)

Degraded Lasted 0m · started · ServiceNow Cloud Observability's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

  • Check whether your product depends on ServiceNow Cloud Observability. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-05-21 19:37 UTC and 2024-05-21 19:36 UTC may need a replay.
  • Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ServiceNow Cloud Observability 1

  1. resolved

    Ingest of logs, metrics and some spans was severely degraded between 2:05PM EST - 2:45PM EST.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-42af058959

Is ServiceNow Cloud Observability still down?

No, this incident was resolved 2024-05-21 19:36 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/lightstep.

How long did it last?

0m, from 2024-05-21 19:37 UTC to 2024-05-21 19:36 UTC, by the times ServiceNow Cloud Observability posted.

What caused it?

ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.

Where does this come from?

ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.