# Telemetry ingest severely degraded (spans, logs, metrics)

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2024-05-21 19:37 UTC
- id: DWN-42af058959
- Official page: https://stspg.io/z721mxljkhwd

## Updates from ServiceNow Cloud Observability
### 2024-05-21 19:36 UTC: resolved
Ingest of logs, metrics and some spans was severely degraded between 2:05PM EST - 2:45PM EST.

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