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down.guideby Sazabi
ServiceNow Cloud Observability
DWN-59592bd4b9ServiceNow Cloud ObservabilityResolved

Failures ingesting metric points and displaying streams time series data

Partial outage Lasted 1h 18m · started · ServiceNow Cloud Observability's page

Level
confirmed
Worst impact
Partial outage
Components
US - Unified Alerting, US - Dashboards, US - Streams Alerting, US - Metrics
Regions
us
Down Index
32of 100

What to do

  • Check whether you use ServiceNow Cloud Observability US - Unified Alerting, US - Dashboards, US - Streams Alerting, US - Metrics in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 1h 18m it lasted.

    Anything that failed between 2022-12-08 23:23 UTC and 2022-12-09 00:41 UTC may need a replay.

  • Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ServiceNow Cloud Observability 6

  1. investigating

    We are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. identified

    We are continuing to work on a fix for this issue.

    provider

  5. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-59592bd4b9

Is ServiceNow Cloud Observability still down?

No, this incident was resolved 2022-12-09 00:41 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/lightstep.

How long did it last?

1h 18m, from 2022-12-08 23:23 UTC to 2022-12-09 00:41 UTC, by the times ServiceNow Cloud Observability posted.

What was affected?

ServiceNow Cloud Observability named US - Unified Alerting, US - Dashboards, US - Streams Alerting, US - Metrics in us.

What caused it?

ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.

Where does this come from?

ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed