# Lightstep web application is unavailable

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Major outage
- lasted 12m
- started 2022-10-07 19:41 UTC
- US - Service Directory, US - Dashboards, US - Notebooks +2
- us
- id: DWN-614a5e1e89
- Official page: https://stspg.io/yr6cfd3crqwm

## Updates from ServiceNow Cloud Observability
### 2022-10-07 19:41 UTC: identified
We have identified the issue and are deploying a fix.

### 2022-10-07 19:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-10-07 19:53 UTC: resolved
This incident has been resolved.

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