# Intermittent Login and PermissionDenied Issues in the APP

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Degraded
- lasted 1h 4m
- started 2023-04-12 22:07 UTC
- US - Service Directory, US - Dashboards, US - Notebooks +2
- us
- id: DWN-82217a3c45
- Official page: https://stspg.io/1vm8l14qq0dz

## Updates from ServiceNow Cloud Observability
### 2023-04-12 22:07 UTC: investigating
We are currently investigating this issue.

### 2023-04-12 22:33 UTC: monitoring
The situation is resolved and we are monitoring.

### 2023-04-12 23:11 UTC: resolved
This incident has been resolved.

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