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down.guideby Sazabi
ServiceNow Cloud Observability
DWN-8648a76fdcServiceNow Cloud ObservabilityResolved

Some customers may experience small amounts of missing spans in queries under certain circumstances.

Degraded Lasted 41m · started · ServiceNow Cloud Observability's page

Level
confirmed
Worst impact
Degraded
Components
US - Dashboards, US - Notebooks
Regions
us
Down Index
21of 100

What to do

  • Check whether you use ServiceNow Cloud Observability US - Dashboards, US - Notebooks in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 41m it lasted.

    Anything that failed between 2022-06-15 14:51 UTC and 2022-06-15 15:32 UTC may need a replay.

  • Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ServiceNow Cloud Observability 4

  1. investigating

    We are working on fixing the issue. Generally only Notebooks queries are affected for some customers.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate this issue.

    provider

  4. resolved

    All systems are recovering, we are actively monitoring ongoing issues.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8648a76fdc

Is ServiceNow Cloud Observability still down?

No, this incident was resolved 2022-06-15 15:32 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/lightstep.

How long did it last?

41m, from 2022-06-15 14:51 UTC to 2022-06-15 15:32 UTC, by the times ServiceNow Cloud Observability posted.

What was affected?

ServiceNow Cloud Observability named US - Dashboards, US - Notebooks in us.

What caused it?

ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.

Where does this come from?

ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed