# Log ingestion severely degraded for customers using Elastic ingestion endpoint

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2024-08-28 17:36 UTC
- id: DWN-8fdfd7c7bb
- Official page: https://stspg.io/c8yyyqdbp7b5

## Updates from ServiceNow Cloud Observability
### 2024-08-27 17:00 UTC: resolved
Log ingestion severely degraded for customers using Elastic ingestion endpoint from about 10:00 PT to 15:15 PT on 8/27/2024.

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