- Level
- confirmed
- Worst impact
- Degraded
- Components
- US - Logs, US - Logs Search
- Regions
- us
- Down Index
- 21of 100
What to do
Check whether you use ServiceNow Cloud Observability US - Logs, US - Logs Search in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 55m it lasted.
Anything that failed between 2024-03-14 19:58 UTC and 2024-03-14 20:53 UTC may need a replay.Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from ServiceNow Cloud Observability 4
- investigating
Some customers are reporting partial results for logging queries. We are currently investigating this along side degraded performance of log ingestion via the OTLP format.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
We are seeing log backfill into the platform and queries returning expected results. We will continue to monitor the situation.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9e457e9638
Is ServiceNow Cloud Observability still down?
No, this incident was resolved 2024-03-14 20:53 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/lightstep.
How long did it last?
55m, from 2024-03-14 19:58 UTC to 2024-03-14 20:53 UTC, by the times ServiceNow Cloud Observability posted.
What was affected?
ServiceNow Cloud Observability named US - Logs, US - Logs Search in us.
What caused it?
ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.
Where does this come from?
ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.