# Slack / commands not working

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 34m
- started 2022-01-27 17:12 UTC
- id: DWN-9fe2dbf74c
- Official page: https://stspg.io/qslkq8kgwgc9

## Updates from ServiceNow Cloud Observability
### 2022-01-27 17:12 UTC: investigating
We are currently investigating this issue.

### 2022-01-27 18:30 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-01-27 18:46 UTC: resolved
This incident has been resolved.

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