# app.lightstep.com was intermittently unavailable

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Partial outage
- lasted 12h 40m
- started 2023-09-18 20:21 UTC
- US - Service Directory, US - Dashboards, US - Notebooks +3
- us
- id: DWN-a1b5793fad
- Official page: https://stspg.io/v4ntf3qnnvsv

## Updates from ServiceNow Cloud Observability
### 2023-09-18 20:21 UTC: monitoring
A fix was implemented and we are monitoring. The outage lasted approximately 10 minutes.

### 2023-09-19 09:01 UTC: resolved
This incident has been resolved.

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