# Degraded metric query performance

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Degraded
- lasted 12m
- started 2023-07-17 17:27 UTC
- US - Unified Alerting, US - Dashboards, US - Notebooks
- us
- id: DWN-ae6bb5325f
- Official page: https://stspg.io/5vxdq6zg6tyz

## Updates from ServiceNow Cloud Observability
### 2023-07-17 17:27 UTC: monitoring
A small number of customers are experiencing degraded metric query performance. A fix is in the process of being deployed and we are monitoring the results.

### 2023-07-17 17:39 UTC: resolved
This incident has been resolved.

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