# Partial span ingestion outage

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2024-04-13 00:10 UTC
- id: DWN-b7e2c45c46
- Official page: https://stspg.io/xyr9njrpf2sq

## Updates from ServiceNow Cloud Observability
### 2024-04-12 21:00 UTC: resolved
A subset of customers experienced partial span ingestion outage, starting at 08:45 AM UTC and ending at 12:45 PM UTC.

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