# Not evaluating unified alerts

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Major outage
- lasted 1h 42m
- started 2023-02-23 20:05 UTC
- US - Unified Alerting, US - Streams Alerting
- us
- id: DWN-bf60dafc82
- Official page: https://stspg.io/y29c4tkggqjj

## Updates from ServiceNow Cloud Observability
### 2023-02-23 20:05 UTC: investigating
We are currently investigating this issue.

### 2023-02-23 20:46 UTC: investigating
We are continuing to investigate this issue.

### 2023-02-23 21:05 UTC: monitoring
A mitigation is in place. Continuing to monitor.

### 2023-02-23 21:47 UTC: resolved
This incident has been resolved.

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