- Level
- confirmed
- Worst impact
- Partial outage
- Components
- US - Trace Assembly, US - Trace Statistics
- Regions
- us
- Down Index
- 32of 100
What to do
Check whether you use ServiceNow Cloud Observability US - Trace Assembly, US - Trace Statistics in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 11m it lasted.
Anything that failed between 2023-02-16 16:39 UTC and 2023-02-16 17:50 UTC may need a replay.Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from ServiceNow Cloud Observability 8
- investigating
We are currently investigating an issue with span ingest into: ingest.lightstep.com.
provider
- investigating
We have identified an issue ingesting spans for customers sending traffic directly to ingest.lightstep.com. Customers that are running microsatellites are not affected.
provider
- identified
A suspected issue has been identified and a fix is being rolled out.
provider
- identified
We have identified an issue ingesting spans for customers sending traffic directly to ingest.lightstep.com. Customers that are running microsatellites are not affected.
provider
- identified
Span ingestion appears to be functional. Trace assembly is still impacted and actively being worked on.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- monitoring
We have deployed the fixes and are actively monitoring the affected systems.
provider
- resolved
All affected systems appear to be returned to a working state.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e0e0c28df9
Is ServiceNow Cloud Observability still down?
No, this incident was resolved 2023-02-16 17:50 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/lightstep.
How long did it last?
1h 11m, from 2023-02-16 16:39 UTC to 2023-02-16 17:50 UTC, by the times ServiceNow Cloud Observability posted.
What was affected?
ServiceNow Cloud Observability named US - Trace Assembly, US - Trace Statistics in us.
What caused it?
ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.
Where does this come from?
ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.