# web UI is slow to load

- Provider: [ServiceNow Cloud Observability](https://down.guide/lightstep)
- Level: confirmed
- Impact: Degraded
- lasted 6h 6m
- started 2022-11-17 14:56 UTC
- US - Service Directory, US - Dashboards, US - Notebooks +2
- us
- id: DWN-ec46862ad5
- Official page: https://stspg.io/dk8kpkvpkhcp

## Updates from ServiceNow Cloud Observability
### 2022-11-17 14:56 UTC: investigating
We are currently investigating this issue.

### 2022-11-17 15:48 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-11-17 21:02 UTC: resolved
This incident has been resolved.

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