- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 22of 100
What to do
Check whether your product depends on ServiceNow Cloud Observability. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 22m it lasted.
Anything that failed between 2022-09-07 18:45 UTC and 2022-09-08 03:07 UTC may need a replay.Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from ServiceNow Cloud Observability 4
- investigating
We are currently investigating the inability to access the Lighstep Incident Response Virtual and Live agents via the in-app Help icon. While we investigate this issue the Lightstep Incident Support Team is still available through our intercom channel found on https://lightstep.com/incident-response/docs at the bottom right of the page.
provider
- monitoring
Access to the Lightstep Incident Response Virtual and Live agents has been restored.
provider
- monitoring
The issue has been resolved and the Virtual agent/Live agent should be accessible through the Help icon.
provider
- resolved
Issue resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f9d0dd62ca
Is ServiceNow Cloud Observability still down?
No, this incident was resolved 2022-09-08 03:07 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/lightstep.
How long did it last?
8h 22m, from 2022-09-07 18:45 UTC to 2022-09-08 03:07 UTC, by the times ServiceNow Cloud Observability posted.
What caused it?
ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.
Where does this come from?
ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.