# Asks Email Intake failing

- Provider: [Linear](https://down.guide/linear)
- Level: confirmed
- Impact: Major outage
- lasted 31m
- started 2026-05-28 13:45 UTC
- id: DWN-ed34999173
- Official page: https://linearstatus.com/incidents/01KSQDB4SE0HF41849GMZARW2A

## Updates from Linear
### 2026-05-28 13:45 UTC: investigating
We’re investigating an issue causing email intake for Linear Asks to fail. Emails sent to intake addresses may bounce, and new issues may not be created from Asks intake emails while we work on mitigation. We’ll share another update as soon as we have more information.

### 2026-05-28 14:08 UTC: identified
We’re continuing to investigate an issue affecting Linear Asks email intake. Emails sent to intake addresses may bounce, and new asks will not be created from email while this is ongoing. We are working to restore email intake functionality and will continue share updates as they become available.

### 2026-05-28 14:17 UTC: resolved
Asks email intake has been restored and is working again. We identified the issue and implemented a fix, and have confirmed the flow is working again end to end. Please reach out to support@linear.app if you experience any problems with email intake after this time.

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