- Level
- confirmed
- Worst impact
- Degraded
- Components
- IT-MIL (Milan)
- Regions
- eu
- Down Index
- 32of 100
What to do
Check whether you use Akamai Cloud (Linode) IT-MIL (Milan) in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 19m it lasted.
Anything that failed between 2026-07-20 01:52 UTC and 2026-07-20 04:10 UTC may need a replay.Subscribe to Akamai Cloud (Linode)'s feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=linode works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Akamai Cloud (Linode) 6
- investigating
Our team is currently investigating a connectivity issue affecting Linodes in the Italy (Milan) region. During this time, existing Linodes in this location may be unreachable. Please note that creating new Linodes is functioning normally and remains unaffected.
provider
- investigating
We are continuing to investigate this issue. We will provide the next update as we make progress.
provider
- investigating
Our team has identified the issue affecting connectivity in our Milan (Italy) data center. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
provider
- monitoring
At this time, we have been able to correct the issues affecting connectivity in our Milan (Italy) data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.
provider
- resolved
We haven’t observed any additional connectivity issues in our Milan (Italy) data center and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
provider
- postmortem
Starting around 00:33 UTC on July 20, 2026, some hosts in the Milan, Italy data center became unavailable, impacting customer access to Linodes. The investigation identified that this issue occurred during scheduled router firmware updates. While we follow a phased upgrade process to prevent service disruption, an unexpected intersection of concurrent maintenance activities led to a temporary loss of network connectivity for the affected hosts. Service was fully restored by 02:16 UTC on July 20, 2026, and all systems are now operating as expected. Internally, we are reviewing our change management and maintenance scheduling procedures to ensure better coordination and prevent similar issues in the future. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence. This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing, and any information herein is subject to change.
provider
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Corrections
None so far.
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Questions about DWN-1e4c1cd00b
Is Akamai Cloud (Linode) still down?
No, this incident was resolved 2026-07-20 04:10 UTC. For Akamai Cloud (Linode)'s live state, see https://down.guide/linode.
How long did it last?
2h 19m, from 2026-07-20 01:52 UTC to 2026-07-20 04:10 UTC, by the times Akamai Cloud (Linode) posted.
What was affected?
Akamai Cloud (Linode) named IT-MIL (Milan) in eu.
What caused it?
Akamai Cloud (Linode) hasn't published a root cause. If it does, it shows here.
Where does this come from?
Akamai Cloud (Linode)'s official status page, https://status.linode.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.