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Akamai Cloud (Linode)

Emerging Service Issue - Cloud Manager

Degraded Lasted 1h 23m · started · Akamai Cloud (Linode)'s page

Level
confirmed
Worst impact
Degraded
Components
Cloud Manager and API
Regions
us
Down Index
31of 100

What to do

  • Check whether you use Akamai Cloud (Linode) Cloud Manager and API in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 23m it lasted.

    Anything that failed between 2026-07-09 16:57 UTC and 2026-07-09 18:21 UTC may need a replay.
  • Subscribe to Akamai Cloud (Linode)'s feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=linode works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Akamai Cloud (Linode) 5

  1. investigating

    Our team is investigating an emerging service issue affecting Cloud Manager logins. We will share additional updates as we have more information.

    provider

  2. investigating

    We are continuing to investigate this issue. We will provide an update within the next 30 minutes.

    provider

  3. monitoring

    At this time we have been able to correct the issue affecting the Cloud Manager logins. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket , please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

    provider

  4. resolved

    We haven't observed any additional issues with the Cloud Manager logins and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

    provider

  5. postmortem

    On July 9, 2026, at 15:43 UTC, customers were unable to login to [cloud.linode.com](http://cloud.linode.com) using username and password. Customers were getting "wrong password" error message.  Investigation revealed that the issue was due to an internal certificate issue. To mitigate the impact, we fixed the certificate issue on the impacted servers at 17:24 UTC on July 9, 2026. After monitoring our systems for some time, we confirmed the issue was fully resolved. Akamai will deploy a permanent fix to prevent a recurrence of the issue.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3e26983119

Is Akamai Cloud (Linode) still down?

No, this incident was resolved 2026-07-09 18:21 UTC. For Akamai Cloud (Linode)'s live state, see https://down.guide/linode.

How long did it last?

1h 23m, from 2026-07-09 16:57 UTC to 2026-07-09 18:21 UTC, by the times Akamai Cloud (Linode) posted.

What was affected?

Akamai Cloud (Linode) named Cloud Manager and API in us.

What caused it?

Akamai Cloud (Linode) hasn't published a root cause. If it does, it shows here.

Where does this come from?

Akamai Cloud (Linode)'s official status page, https://status.linode.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.