# Emerging Service Issue - Support Phone Line

- Provider: [Akamai Cloud (Linode)](https://down.guide/linode)
- Level: confirmed
- Impact: Degraded
- lasted 1d 1h
- started 2026-06-03 14:22 UTC
- us
- id: DWN-b03b658a85
- Official page: https://stspg.io/vxkqxg5q7xrr

## Updates from Akamai Cloud (Linode)
### 2026-06-03 14:22 UTC: investigating
Our team is investigating an upstream emerging service issue affecting our Support phone line due to problems with an upstream provider. We will share additional updates as we have more information.
If you are having difficulty reaching us over the phone during this time, please reach us through a ticket.

### 2026-06-03 18:33 UTC: investigating
Our team is continuing to investigate an upstream service issue affecting our Support phone line. While stability of the service has improved, we have not yet identified the cause of the issue. We will share additional updates as we have more information.
If you are having difficulty reaching us over the phone during this time, please open a Support ticket from the Cloud Manager.

### 2026-06-04 15:51 UTC: resolved
The upstream issue has been resolved, and our Support phone line should now be fully functional again.

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