# Connectivity Issue - AP-West (Mumbai) and IN-MAA (Chennai)

- Provider: [Akamai Cloud (Linode)](https://down.guide/linode)
- Level: confirmed
- Impact: Degraded
- lasted 7h 50m
- started 2026-05-12 17:12 UTC
- AP-West (Mumbai), IN-MAA (Chennai)
- apac
- id: DWN-b8b590bdb0
- Official page: https://stspg.io/j7tqwgf380d5

## Updates from Akamai Cloud (Linode)
### 2026-05-12 17:12 UTC: investigating
Our team is investigating an issue affecting connectivity in our AP-West (Mumbai) and IN-MAA (Chennai) data centers. During this time, users may experience intermittent connection timeouts and errors for all services deployed in these data centers. We will share additional updates as we have more information.

### 2026-05-12 17:54 UTC: investigating
We are continuing to investigate the issue with our service provider. We will share additional updates as we have more information.

### 2026-05-12 19:52 UTC: identified
Our third-party service provider has identified the issue affecting connectivity in our AP-West (Mumbai) and IN-MAA (Chennai) data centers, and a fix is being implemented. We will provide an update as soon as the solution is in place.

### 2026-05-12 22:47 UTC: identified
We are continuing to work with our service provider on a fix for this issue.

### 2026-05-13 01:02 UTC: resolved
This incident has been resolved. While we continue to monitor the upstream provider's progress on their underlying connectivity issue, our services are now stable on alternative paths.

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