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Akamai Cloud (Linode)

Service Issue - Connectivity Issues - Chennai (IN-MAA)

Degraded Lasted 5d 10h · started · Akamai Cloud (Linode)'s page

Level
confirmed
Worst impact
Degraded
Components
IN-MAA (Chennai)

What to do

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  • Confirm your retries, queues and scheduled jobs caught up after the 5d 10h it lasted.

    Anything that failed between 2026-04-28 17:17 UTC and 2026-05-04 03:43 UTC may need a replay.
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Updates from Akamai Cloud (Linode) 4

  1. identified

    Our team is investigating an emerging service issue affecting the network and connectivity in our Chennai (IN-MAA) data center. Customers may see intermittent delays and timeouts during peak traffic hours in the region. If you are seeing impact that may be related, please open a Support Ticket .

    provider

  2. identified

    Our team has identified the issue affecting connectivity in our Chennai (IN-MAA) data center as a degraded network component and are working to expedite replacement as quickly as possible. At this time there is no customer impact, but due to lessened capacity as a result of this hardware degradation, we do expect intermittent delays or timeouts during peak traffic hours in the Chennai (IN-MAA) region. The current ETA for replacing this hardware is end of day on April 29, 2026. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

    provider

  3. identified

    We were able to identify a solution which resulted in additional capacity for the Chennai, IN region and did not experience any degradation over the peak hours on April 29, 2026, we anticipate this to be the case going forward, but will continue providing updates until we successfully replace the impacted network component. The replacement of the network component has been briefly delayed. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

    provider

  4. resolved

    The network component has been replaced. The incident is now resolved.

    provider

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Corrections

None so far.

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Questions about DWN-ce9b72cc94

Is Akamai Cloud (Linode) still down?

No, this incident was resolved 2026-05-04 03:43 UTC. For Akamai Cloud (Linode)'s live state, see https://down.guide/linode.

How long did it last?

5d 10h, from 2026-04-28 17:17 UTC to 2026-05-04 03:43 UTC, by the times Akamai Cloud (Linode) posted.

What was affected?

Akamai Cloud (Linode) named IN-MAA (Chennai).

What caused it?

Akamai Cloud (Linode) hasn't published a root cause. If it does, it shows here.

Where does this come from?

Akamai Cloud (Linode)'s official status page, https://status.linode.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.