- Level
- confirmed
- Worst impact
- Degraded
- Components
- Cloud Manager and API
- Regions
- us
- Down Index
- 33of 100
What to do
Check whether you use Akamai Cloud (Linode) Cloud Manager and API in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 53m it lasted.
Anything that failed between 2026-09-07 10:38 UTC and 2026-09-07 13:31 UTC may need a replay.Subscribe to Akamai Cloud (Linode)'s feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=linode works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Akamai Cloud (Linode) 6
- investigating
Our team is investigating a service issue that affects the Cloud Manager (https://cloud.linode.com/) and API. During that time, some users may experience issues when attempting to access these systems. We will share additional updates as we have more information.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket , please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
provider
- resolved
We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
provider
- postmortem
Between approximately 10:15 and 12:18 UTC on September 7, 2026, customers could have experienced elevated error rates and 5xx response codes when using Cloud Manager or performing API calls. The investigation revealed that the issue started due to increased API load that over-utilized our database resources which in turn led to the symptoms seen by users. To mitigate the issue, the team addressed the elevated API load issue which brought back utilization of our resources within normal ranges. Ongoing actions include monitoring platform stability, and planning enhancements to API rate limiting. This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-d6b30d26f9
Is Akamai Cloud (Linode) still down?
No, this incident was resolved 2026-09-07 13:31 UTC. For Akamai Cloud (Linode)'s live state, see https://down.guide/linode.
How long did it last?
2h 53m, from 2026-09-07 10:38 UTC to 2026-09-07 13:31 UTC, by the times Akamai Cloud (Linode) posted.
What was affected?
Akamai Cloud (Linode) named Cloud Manager and API in us.
What caused it?
Akamai Cloud (Linode) hasn't published a root cause. If it does, it shows here.
Where does this come from?
Akamai Cloud (Linode)'s official status page, https://status.linode.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.