# Connection issues for some users

- Provider: [Liveblocks](https://down.guide/liveblocks)
- Level: confirmed
- Impact: Partial outage
- lasted 10h 29m
- started 2025-07-03 22:30 UTC
- API
- id: DWN-296f828cb1
- Official page: https://stspg.io/q20rrptz63dt

## Updates from Liveblocks
### 2025-07-03 20:38 UTC: investigating
We are investigating an issue where some rooms are failing to connect or respond to messages.

### 2025-07-03 22:30 UTC: investigating
Our provider, Cloudflare, is having an issue. We are waiting for the issue to be fixed by them.
https://www.cloudflarestatus.com/incidents/3kt3pt6h82gx

### 2025-07-04 01:09 UTC: identified
The issue has been identified by Cloudflare, still working on a full resolution.

### 2025-07-04 05:18 UTC: monitoring
A fix has been deployed for our core api, and we're monitoring it.
Copilots may still be degraded while we apply the fix.

### 2025-07-04 08:59 UTC: resolved
The fix has been rolled out and all services are restored to normal operation.

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