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Liveblocks

Impossible to connect to Liveblocks dashboard

Partial outage Lasted 1h 44m · started · Liveblocks's page

Level
confirmed
Worst impact
Partial outage
Components
Website & Dashboard
Down Index
39of 100

What to do

  • Check whether you use Liveblocks Website & Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 44m it lasted.

    Anything that failed between 2023-10-30 20:21 UTC and 2023-10-30 22:05 UTC may need a replay.
  • Subscribe to Liveblocks's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=liveblocks works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Liveblocks 4

  1. investigating

    It's currently impossible to sign-in or sign-up to Liveblocks dashboard. We're investigating this issue.

    provider

  2. identified

    A subprocessor outage is causing a failure in the authentication process.

    provider

  3. monitoring

    Subprocessor is now working again. We're monitoring it to ensure it is not failing again.

    provider

  4. resolved

    Subprocessor is now stable

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-954ea7dab3

Is Liveblocks still down?

No, this incident was resolved 2023-10-30 22:05 UTC. For Liveblocks's live state, see https://down.guide/liveblocks.

How long did it last?

1h 44m, from 2023-10-30 20:21 UTC to 2023-10-30 22:05 UTC, by the times Liveblocks posted.

What was affected?

Liveblocks named Website & Dashboard.

What caused it?

Liveblocks hasn't published a root cause. If it does, it shows here.

Where does this come from?

Liveblocks's official status page, https://liveblocks.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.