# LiveKit Cloud Dashboard Missing Observability Sessions

- Provider: [LiveKit Cloud](https://down.guide/livekit)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-04-08 16:18 UTC
- Cloud Dashboard (cloud.livekit.io)
- id: DWN-36c2cef72d
- Official page: https://stspg.io/0thh3ndgm4nz

## Updates from LiveKit Cloud
### 2026-04-08 16:18 UTC: resolved
We have identified a bug where LiveKit Cloud projects created after April 1 at 20:41 UTC which enabled Agent Insights encountered a bug where their observability data (recordings, traces, and agent logs) was not saved correctly. We have resolved the issue on April 8 at 03:19 UTC and Agent Insights should be fully operational for all new and existing projects. No action is required from impacted users. We will follow up with a postmortem as soon as possible.

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