# Elevated RoomService API error rates in London

- Provider: [LiveKit Cloud](https://down.guide/livekit)
- Level: confirmed
- Impact: Degraded
- lasted 52m
- started 2026-07-14 09:49 UTC
- United Kingdom - Real Time Communication
- eu
- id: DWN-3e81afe8dc
- Official page: https://stspg.io/grv9jnn1g9l4

## Updates from LiveKit Cloud
### 2026-07-14 09:49 UTC: monitoring
Between 08:54 am and 09:06 am UTC, 5.4% of room service api requests in our London region failed with errors. A fix was applied and error rates returned to normal by 09:06 am UTC. We are continuing to monitor.

### 2026-07-14 10:41 UTC: resolved
Error rates for room service api requests in our London region have remained normal since 09:06 am UTC and we are no longer seeing any issues.

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