# Elevated latency in Hyderabad region

- Provider: [LiveKit Cloud](https://down.guide/livekit)
- Level: confirmed
- Impact: Degraded
- lasted 2h 2m
- started 2026-06-05 09:06 UTC
- India - SIP, India - Ingress
- apac, in
- id: DWN-757d7a0dc2
- Official page: https://stspg.io/8hx1f81dbwzg

## Updates from LiveKit Cloud
### 2026-06-05 09:06 UTC: investigating
We're investigating elevated latency affecting Ingress and SIP services in our Hyderabad region.

### 2026-06-05 10:05 UTC: investigating
As of 09:21 UTC, we've applied a mitigation by routing traffic away from the Hyderabad region. Latency rates are returning to normal levels. We're continuing to monitor the issue.

### 2026-06-05 11:08 UTC: resolved
We identified a connectivity problem in the Hyderabad cluster. As mitigation, we've drained the cluster to route traffic away from it. Mumbai traffic is unaffected and serving normally. We'll undrain Hyderabad once we're confident it's functioning normally.

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