# Analytics updates on Cloud Dashboard are delayed

- Provider: [LiveKit Cloud](https://down.guide/livekit)
- Level: confirmed
- Impact: Degraded
- lasted 9h 35m
- started 2026-03-30 11:26 UTC
- Cloud Dashboard (cloud.livekit.io)
- id: DWN-86a0701bda
- Official page: https://stspg.io/kk1l822yrz1t

## Updates from LiveKit Cloud
### 2026-03-30 11:26 UTC: investigating
We are currently investigating the issue. Only dashboard updates are affected (real time communication is not affected).

### 2026-03-30 15:01 UTC: identified
The issue has been identified. We are working on a fix.

### 2026-03-30 18:46 UTC: identified
A fix has been deployed. We expect the service to be restored shortly and will provide another update once it is back online.

### 2026-03-30 20:12 UTC: monitoring
The fix has been applied and real-time processing for the Cloud Dashboard is back online globally. We are monitoring the pipeline.

### 2026-03-30 20:55 UTC: monitoring
We have initiated the process of backfilling delayed analytics data.

### 2026-03-30 21:01 UTC: resolved
Real-time analytics updates on Cloud Dashboard is now fully functional, and delayed data are in the process of being backfilled.

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