# Partial Outage in LiveKit Cloud Dashboard

- Provider: [LiveKit Cloud](https://down.guide/livekit)
- Level: confirmed
- Impact: Degraded
- lasted 1h 21m
- started 2026-06-18 17:49 UTC
- Cloud Dashboard (cloud.livekit.io)
- us
- id: DWN-d69d49440d
- Official page: https://stspg.io/0gj5h3brpqhr

## Updates from LiveKit Cloud
### 2026-06-18 17:49 UTC: investigating
Due to networking issues faced in our US East region, certain features of Cloud Dashboard are not accessible, including Sessions page and Agent Insights. There is no data loss or ongoing session impact associated with this. Our team is actively working on restoring the service.

### 2026-06-18 18:39 UTC: investigating
Session data (except Agent Insights) on the dashboard can still be accessed by changing the timeline on the Sessions page to "Past 7 days" or greater. We're still working to restore full access.

### 2026-06-18 19:10 UTC: resolved
As of 18:45 UTC, all features of Cloud Dashboard are fully restored and functional.

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